|
Booking and Cancellation Policy
Reservation / Booking Conditions: (Effective from 01. June 2007 to 31. May 2008)
Reservations can be made by fax +66 76 398 365 or e-mail
to
. Do not forget to
provide a return number including the country and area code
or e-mail address. You will receive a response within 24
hours.
A booking is not confirmed until the agent/customer receives written confirmation from Moby Dick Co., Ltd. The agent/customer will receive the invoice and the confirmation of reservation by fax or e-mail.
Within ten (10) days after the booking is confirmed the Agent/Customer must return the Moby Dick Co. Ltd. ‘Booking Form’ completed by the passenger/s. When booking groups on a cruise, indicate names of couples and singles for correct cabin allocation.
Payment Conditions:
| Deposit: | 30 % | after receiving the deposit we will send you the final booking confirmation. |
| Final payment: | 70 % | 30 days prior departure. |
Cancellation Conditions:
| More than 90 days prior departure: | deposit will be returned (minus bank fee). |
| 89 to 31 days prior departure: | deposit will not be returned. |
| Less than 30 days prior departure: | full price will be charged. |
If the balance is not received in time, Moby Dick Co. Ltd retains the right to resell the booked places.
The cancellation can be done only by:
Fax (++66 76 398 365) or E-mail
, not per
telephone.
Payment Method:
- By cash or cheque at the Moby Dick Office.
- By wire transfer or by international money order in USD, net of charge, to the indicated account.
- Via credit card with a surcharge of 3 % bank fee.
Liability:
We strongly recommend that each guest purchases his own comprehensive scuba dive, accident, medical, baggage and trip cancellation/interruption insurance. Please be advised that if guest chooses NOT to purchase the trip insurance, we will not be responsible for any financial disappointment caused by reasons beyond our control. In the event that it will be necessary for Moby Dick Co., Ltd. to cancel or interrupt the tour due weather there will be no refund.
Insurance - Links:
| DAN USA : www.diversalertnetwork.org | DAN EUROPE : www.daneurope.org |
| DAN ASIA PACIFIC : www.danseap.org | DIVE ASSURE : www.diveassure.com |
| http://insuremytrip.com (for individuals) | http://insuremygroup.com (for groups over 9 people) |
